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FREQUENTLY ASKED QUESTIONS

ANSWERS TO THE QUESTIONS WE GET THE MOST

HOW DO I SIGN UP FOR STUDIO CLASSES?


  • Head to our schedule on our website or the MindBody app and register for a class.
  • Wear comfortable athletic clothes that are breathable.
  • Pick up a yoga mat at our boutique or your local department store.
  • Arrive to class at least 10 minutes before class to get set up and talk to the instructor if needed.




WHERE ARE YOU LOCATED?


Our studio is located inside the newly reconstructed Union Square complex in historic downtown Manitowoc. We are located at 703 Buffalo Street, right across the street from the Elbow Room.




WHERE DO I PARK?


Around our block we have around 82 parking spots, as well as city parking lots on our block and across the street from the studio next to The Elbow Room.




I'M NOT FLEXIBLE. CAN I STILL DO YOGA?


Absolutely! If you are feeling intimidated (which is totally normal!) consider starting with our Begin, Ground or Slow Flow classes. All of our knowledgeable teachers will help you find the pose that’s right for your body. With consistent practice, your flexibility will improve tremendously!




​I’M BRAND NEW TO YOGA, WHERE DO I START?


It’s best to start in our Begin, Ground or Slow Flow classes. We recommend setting your mat up in the middle of the room so you can look around at the other students in class and follow their lead. We have everything you need (mats, blocks, blankets) to practice at the studio, and we even offer a special rates to new students: $45 for 21 days of unlimited yoga. This way, you can take all of the classes you like and experience different teachers and styles. Once you start to learn the names of the postures, the experience becomes much more natural.




ARE ALL THE CLASSES HEATED?


No, we offer both heated & un-heated classes. Check our schedule, classes are listed as (90 degrees) and (75 degrees).




WHY YOGA?


We believe yoga is for everyone. The word "yoga" means union. It is a state of being in the present, focusing on the here and now. It's a path to self discovery, fine-tuned awareness, and unification of the mind, body and soul. Yes, it is a series of postures that makes you sweat and burn calories, but more than that, it is a way to escape the restrictions of the mind and the limitations we put on ourselves. Studies have shown that a regular practice can not only improve the body’s strength, flexibility, and balance, but can actually reduce blood pressure, improve sleep quality, and decrease stress levels.




WHAT ARE MEMBERSHIPS?


Our membership is our unlimited yoga package. Membership is our way of making yoga available to all. It's our most affordable payment option; we even give a discount to students, educators, civil servants, and veterans! Email us to inquire about discounts.




CAN I SHARE CLASS PACKS?


While we want you to share yoga with your loved ones, class packs are non-transferable. However, we do offer a family membership option: $89/month and $30 for each additional family member. Email us to inquire about our family membership.




WHAT IS YOUR CANCELLATION POLICY?


Weekly Classes: All cancellations must be completed 4 hours prior to class time. This is so that we’re able to contact those on the waitlist with ample time for them to attend. All cancellations and no-shows (regardless of cause) received less than 2 hours prior to the scheduled time will be charged $10. Workshops/Special Events: Due to the nature of special events, all bookings are non refundable and there are no cancellations allowed. If you do cancel/no show, you will be charged a $10 fee.




WHAT ARE AUTO-RENEW CLASS PACKS?


Our 10 class packs automatically renew after you use the last class. This is perfect for staying consistent with your yoga practice! To cancel an auto-renew, let us know before you use your last class. Auto-renew class packs are non-refundable and non-transferable.




WHAT IS YOUR REFUND POLICY?


All sales for classes, memberships, workshops, retreats, and events are final – no refunds or exchanges.




WHAT HAPPENS IF I SIGN UP FOR THE WAITLIST?


There are 3 spots on the waitlist for our yoga classes. Adding your name to the waitlist provides you a great opportunity to get into class! There is an auto email that sends out if you make it into class. We may also text you to confirm your spot. If you want to stop by to see if there is a last-minute spot, you are welcome to do so.




CAN MY KIDS PRACTICE WITH ME?


Waves is happy to welcome teens over the age of 14.




DO YOU OFFER DISCOUNTS?


Yes! We offer a discounted rate for our unlimited membership to: full-time students, educators, civil servants, veterans, and year long commitments! Email us to inquire about discounts.




CAN I BEGIN TODAY?


Yes! Purchase our Yes! Purchase our new student offer: $42 for 2 weeks of unlimited yoga. Whether you’re looking to break free from your mind through a sweaty flow, or sink into deep, blissful rest, we have an experience waiting for you.




WHAT IS YOUR RETURN POLICY?


All items purchased at the boutique are final sale. If you purchased an item and it's not the right size, we are happy to exchange it.




WHAT ARE GUEST PASSES?


Our unlimited members get two guest passes a year to bring a brand new student to the studio. To use a guest pass, email wavesyogastudio@gmail.com and let us know the date and time that you'll be bringing a guest. Please arrive early to sign the liability form.




HOW DO I SIGN UP TWO PEOPLE?


Unfortunately, our software doesn't allow one account to sign up two separate people. You must create two separate MindBody accounts to sign up for the same class.




HOW DO I CANCEL MY MEMBERSHIP / AUTO-RENEWAL?


Our memberships and class packs are auto-renewing, and do require 30 days notice via email to cancel the auto renewal in our software. Thank you for your understanding.